COVID-19 Updates

IMPORTANT NOTICE REGARDING SYDNEY-WIDE COVID-19 LOCKDOWN

As of Saturday 26th June 2021 until 9th July 2021 we have moved to CURBSIDE consulting.

🐶When you arrive please call us on 02 9086 9130.

🐶A nurse will come out to your car and collect your pet

🐶The vet will call you over Zoom to perform your pet’s consultation and answer any questions you may have

🐶The nurse will then return your pet to you once the consultation has finished.

For surgical procedures:

🐱When you arrive please call us on 02 9086 9130, one of our nurses will then go through the admission questions with you.

🐱A nurse will come out to your car and collect your pet.

🐱The vet will examine your pet and give a premedication injection.

🐱ONE pet owner who is well, has no known COVID-19 contact and is wearing a mask, will then be escorted into the clinic to be with your pet whilst the sedative injection starts to work (10 – 15 minutes).

🐱Once the sedation is working your pet will be admitted and you will be escorted out of the clinic.

🐱The discharge will be performed over the phone so please call when you arrive to collect your pet.

We recognise that these are unprecedented times we are facing. Never in our wildest dreams could we have imagined something like COVID-19 would be affecting our community and our way of life in such a dramatic and at times scary way.

We are committed to being responsible and proactive about our response to the COVID-19 situation. We take our social responsibility very seriously and do not want to contribute to the fear our community is facing nor do we want to contribute to the spread of this virus. For this reason, we have created our own COVID-19 policies to keep our staff, our patients and our clients as safe as possible.

Our clinic opened Monday 6th April 2020, so we have now added our COVID-19 In Clinic Policy below.

If you would like to read more about COVID-19 and our pets you can visit

World Small Animal Veterinary Association (WSAVA)
World Organisation for Animal Health

Making a difference when it matters the most

Address

10/591 Withers Road,
Rouse Hill NSW 2155

Click here for directions.

Opening Hours

Monday - Thursday: 9am - 6pm
Friday: 9am - 5pm
Saturday: 9am - 1pm
Sunday & Public Holidays Closed

In-home euthanasia services run outside of opening hours by appointment only

Have a question?
Please fill out the form below and a member of our team will be in touch with you shortly. Alternatively please contact us directly at 02 9086 9130.

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